Client representative accountable for the design, procurement, and delivery of projects in line with client objectives.
Reports directly to the PM Lead and is responsible for delivering complex and/or high-value projects and programmes.
May have an Assistant Project Manager reporting into the role, depending on project size and complexity.
Responsible for managing the interface between design consultants and senior end-users, although design accountability remains with the design consultants.
Key Activities
Deliver projects through the full project lifecycle in accordance with RIBA stages and GMP governance requirements.
Establish project meeting structures and chair client meetings.
Facilitate design and construction meetings with consultants and contractors.
Prepare and maintain all project documentation.
Manage the full project team to support successful project delivery.
Support program and commercial management activities within assigned programmes.
Manage program-level risks, issues, stakeholder engagement, change control, and escalations.
Deliver projects from design handover (concept or scheme stage) through operational handover in accordance with GMP processes and procedures.
Define project delivery strategies aligned with client and project objectives.
Develop and maintain project plans.
Coordinate design development to ensure end-user requirements are achieved.
Manage project change control and obtain approvals from Users, PPDM, and EM as required.
Manage:
Scope
Schedule
Safety
Compliance
Quality
Risk
Establish and manage reporting structures covering:
Project status
Risks
Issues
Mitigation plans
Report project progress to the PM Lead.
Coordinate general contractors to ensure construction activities meet design briefs.
Support development and execution of project quality plans alongside design consultants.
Lead implementation of project governance and project control tools during construction.