To retain assigned top customers and nurture those key relationships over time.
To become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit and sustain accelerated growth targets
In order to maintain and expand business and relationships with significant clients, work in close association with various C&P SL locations and business departments and client different stakeholders
Business development not only will be done through existing clients, but through identifying potential customers within SL industry in Italy.
Develop a network of contacts to attract new clients, research market opportunities and oversee growth projects
Help building strategy and plans for business growth in all SL segments in Italy
Maximisation of revenue share opportunities support the growth of global business in Italy for all services where possible
Monitor and review the assigned accounts, in conjunction with the relevant other interested parties to ensure service level and pointing out possible improvement area
Transfer the VOC (innovative solutions and tailored services and tools) to the Global Technical Team and to other parties in need of receiving such frontline inputs
Establish effective working and team relationships with Global and Local colleagues In Italy, EUR and Globally
Supporting business development and marketing teams on promotions and events. Prepare marketing and brand recognition strategies and execute them by partnering with external industry associations and internal marketing team.
Effectively communicate clients penetration and account management strategy and business plan with senior management team. Produce & present regular reports and revenue forecasts ( according to the practices implemented )
Generate opportunities for revenue growth within global accounts consistent with SGS Business Unit Strategy, and specific strategy for key account initiatives.
Ensure the alignment and integration of services and operational deliveries in accordance to global C&P and sales strategies
Work in conjunction with C&P sales, operations and other client services staff (EA’s, SA) to achieve client deliverables.
Meet assigned goals and key performance indicators (KPIs) as defined by management.