Technical Support and Qualification:
- Provide technical support and qualification for new auditor resources.
Support to Sales Team:
- Offer robust support to the sales team to drive market growth.
- Understand the competencies and identify the training needs of the sales team.
- Conduct training to enhance their technical skills and competencies.
Relationship and Business Development:
- Execute assigned tasks in accordance with relevant procedures and requirements.
- Develop good relationships with groups, stakeholders, supply chains of brands, and strategic partners to develop ESG services.
- Support and implement activities related to seminars to promote business opportunities.
Auditing and Reporting:
- Perform audits for assigned clients in line with procedures and customer requirements.
- Generate timely and accurate audit reports and other communications for the Division Manager.
- Review audit reports prepared by other auditors before forwarding them for final approval.
Training and Mentorship:
- Schedule and conduct training courses, both internal and external.
- Mentor and develop new auditors.
Complaint Handling: Ensure that client and affiliate complaints are thoroughly investigated and appropriately addressed.
Professional Conduct:
- Uphold the level of professional conduct as defined by the Scheme and other relevant industry bodies.
- Enhance job skills, qualifications, and industry knowledge through work experience and training to facilitate customer satisfaction.
ESG Service Development: Contribute efforts to build and develop strong ESG-related services through active marketing, customer relationships, and innovative services.