Manages a team of the laboratory Analysts and Technicians.
Has limited responsibility of direct reports (in conjunction with the Laboratory Manager interviews and selects final candidates, plans and schedules daily work assignments, completes performance evaluations, performance management and disciplinary actions documents for employees).
Responsible for the on-time and quality of work produced by the Chemistry Laboratory.
Ensures the laboratory delivers results as scheduled and as agreed with the client.
Responsible for compliance with ISO-17025 testing laboratory accreditations, ISO-17020 inspection agency accreditations, ISO Guide 65 Product Certification Service accreditations, and ISO-9001, and may contribute to ISO-14001, ANSI Z10-2005 or OHSAS 18001 compliance as applicable.
Serves as a technical expert for the team in study designs, analytical techniques and analysis of data.
Trains Analysts on techniques and methods of analysis.
Writes and reviews protocols and reports, develops, reviews, submits and files reports on client sample tests, correlation tests, calibration, validation and other projects.
Develops and validates analytical methods, Standard Operating Procedures (SOPs) and other operating, safety and quality documents as needed.
Investigates, responds to and follow-up on client inquiries and complaints.
Provides technical support to Marketing, Sales, Customer Service and clients regarding testing, reporting or technical inquiries.
Inputs and maintains technical information to support the laboratory functions/operations.
Completes laboratory tasks and assignments within tight deadlines.