Establish, maintain and continuously improve the laboratory Quality Management System (QMS) in compliance with ISO/IEC 17025:2017, ensuring data integrity, confidentiality and validity of results.
Manage the full lifecycle of QMS documents and records, ensuring proper control, traceability, storage and availability at points of use.
Plan and conduct internal audits; manage nonconformities, complaints and CAPA, ensuring root cause analysis and timely closure.
Oversee quality control (QC) of equipment and testing activities; ensure compliance with standards, policies and updated testing requirements.
Support new test method development and validation, and manage Proficiency Testing (PT) activities with corrective and improvement actions.
Provide training and coaching to staff, maintain quality awareness and manage laboratory risks (business, environmental and operational).