Receive sample, check test request form & sample size
Register job no. (VNHL & BOSS no.), prepare quotation and send to client.
Clarify unclear information about KAM program
Check client payment status (contract or in advance) and follow debt
Handle client inquiries (collect info from the related team)
Handle revised report as client request
Handle internal queries on order status
Monthly/ Weekly summary for account handling
Other assignments upon getting request