At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Key Responsibilities
Enterprise Portfolio & Transformation Leadership
- Own a portfolio of enterprise-wide initiatives across Operations, ensuring alignment to strategic priorities and transformation roadmap
- Lead and oversee complex, cross-functional programs spanning multiple business units, systems, and workflows
- Establish prioritization frameworks to align initiatives with business value, operational readiness, and resource capacity
- Drive clarity on scope, sequencing, trade-offs, and expected outcomes across all major initiatives
Cross-Functional Execution & Integration
- Serve as the central point of coordination across Stores, Supply Chain, Real Estate, Construction & Design, Procurement, Legal, IT, and HR
- Align stakeholders across functions to ensure initiatives are executable, integrated, and field-ready
- Proactively identify and manage dependencies, risks, and execution gaps across initiatives
- Ensure enterprise initiatives are translated into clear, coordinated plans that minimize disruption to field operations
PMO Governance, Standards & Operating Model
- Build and scale project management standards, tools, and governance routines across the Operations organization
- Establish consistent processes for initiative intake, prioritization, planning, execution, and post-launch evaluation
- Drive transparency through executive-level reporting, dashboards, and structured governance forums
- Ensure consistent application of risk management, decision-making frameworks, and escalation protocols
Strategic Partnership & Influence
- Partner closely with senior leaders across Operations and corporate functions to translate corporate strategy and transformation priorities into executable initiatives
- Serve as a partner to leaders by connecting enterprise priorities with operational execution realities and transformation goals
- Influence prioritization, sequencing, and resource allocation decisions to support enterprise strategy and successful transformation execution
- Support the SVP, Operations Transformation in advancing strategic initiatives, driving alignment, and reinforcing accountability across the organization
Operational Excellence & Continuous Improvement
- Lead post-implementation reviews to assess impact, adoption, and opportunities for optimization
- Ensure initiatives deliver measurable improvement in operational performance, cost, speed, and experience
Team Leadership & Capability Building
- Lead and develop a team of Project Managers and/or Program Leads supporting Operations initiatives
- Establish clear performance expectations, coaching, and development pathways for the team
- Elevate project management capabilities across Operations through tools, training, and best practice sharing
- Foster a culture of accountability, ownership, and results orientation
Qualifications
- Bachelor’s degree required; MBA or advanced degree preferred
- 10–12+ years of experience in project management, operations, consulting, or transformation roles
- Demonstrated experience leading large-scale, cross-functional initiatives across multiple business functions
- Experience operating within or building a PMO or governance model strongly preferred
- Strong understanding of retail or multi-unit operations (stores, supply chain, or related functions)
- Proven ability to influence senior leadership and drive alignment across a highly matrixed organization
- Strong strategic thinking with the ability to translate strategy into actionable plans
- Exceptional communication, executive presence, and stakeholder management skills
- Strong analytical and problem-solving capabilities with a data-driven mindset
- Experience leading and developing high-performing teams
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
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