OB OVERVIEW
Under the general guidance of the Outlet General Manager, the Server Assistant is responsible for supporting Head Servers and Servers by keeping the dining area clean , stocked and running smoothly, so guests .
YOUR KEY RESPONSIBILITIES
- Clear and reset tables by removing used plates, glassware, and utensils, then wiping and re‑setting with clean tableware and condiments.
- Run food and beverages from the kitchen or bar to guests’ tables, ensuring items go to the correct guests.
- Refill water and other non-alcoholic beverages and assist with bread or complimentary items as directed by the server.
- Guest support
- Greet guests warmly when appropriate and respond to simple requests, such as extra napkins, cutlery, or condiments.
- Alert the server or a supervisor promptly if guests express complaints or special concerns.
- Station and cleanliness duties
- Keep server stations stocked with plates, glassware, cutlery, napkins, and other service items to support fast, efficient service.
- Assist with general cleaning tasks such as polishing glassware and silverware, removing trash, and following opening/closing side work checklists.