Essential Duties and Responsibilities
-Pre-event suite set-up including chafing dishes, plates and silverware, televisions, lighting and overall ambiance in the suite.
-Verify and set-up all event orders for Suites
-Identify suite host and properly introduce yourself
-Take game day food and beverage orders and deliver to suite
-Set-up and check on game day food and beverage orders and serve guests until the end of the event
-Replenish food, beverages, condiments and utensils for suite and catering as needed
-Maintain standard of orderliness and cleanliness of suite and catering areas throughout During Event
-Obtain signatures from the suite host on charges in a timely manner
-Clear all items from the suite and catering areas and clean all surfaces and chafing dishes
-Reset suite for next function, complete closing functions
-Check out with supervisor or manager
Qualifications
-Must have good customer service skills and the ability to develop and enhance guest loyalty
-Must follow all SAVOR… Omaha policies and procedures
-Must be present for all major events at the Arena
Education and/or Experience
-Minimum of one year experience in foodservice position required
-Previous supervisory experience preferred
-Must be at least 19 years of age and able to pass a credit check
Knowledge, Skills and Abilities
-Excellent guest service skills; ability to adhere to Universal Service Standards
-Ability to complete required pre-employment sanitation and alcohol service training
-Knowledgeable in operating food service equipment, basic food preparatory techniques, sanitation and safety issues
-Strong verbal and written communication skills; ability to communicate with staff, plan ahead and to prepare event plans simultaneously
-Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment
Physical Demands
-Frequent walking for entire length of shift
-Constant standing, bending, reaching and repetitive motions
-Frequent lift, push or pull items and objects weighing up to 50 lbs
Working Conditions
-Moderate to extreme exposure to noise during events
-May be exposed to vibrations caused by extreme noise during events
-May be exposed to strobe lights/lasers during events
-May be exposed to chemicals when cleaning locations
Hours of Work
-Availability to work extended and/or irregular hours including nights, weekends and holidays