The Revenue Manager, Food & Beverage is responsible for driving the hotel’s strategic vision through a Total Revenue Management approach, with a primary focus on Food and Beverage (Outlets, Catering, Banquets, Buyouts, Pop-up and Holiday Activations, F&B partnerships and the like). The successful candidate will work collaboratively with multiple departments to support the overall revenue goals of the hotel with the goal of assisting all stakeholders in maximizing profitability, both by promoting revenue growth generation and fine-tuning forecasting accuracy.
The role is responsible for data analysis, forecasting, providing gathered intelligence and recommending strategies to the Revenue and F&B teams, as well as to other Corporate and ownership entities, under the leadership of the Director of Revenue.
The Revenue Manager, Food & Beverage is wholly committed to data quality and profit maximization in a Total Revenue Management approach, working with multiple departments to support the overall revenue and profit goals of the hotel.
Focus:
Strategic vision, ultimate accountability for hotel revenue, leadership of the commercial team, mentorship, and final decision-making authority.
Responsibilities:
- Monitor key performance indicators across F&B outlets, establish benchmarks, develop revenue-maximizing strategies, and evaluate outcomes.
- Support evaluating group and catering business to ensure we are maximizing revenues and profitability in food & beverage.
- Develops and executes F&B pricing strategies and menu engineering by analyzing demand factors, sales mix, profit margins, and guest preferences to optimize product placement, maximize revenue, and drive profitability in alignment with the hotel’s strategic vision.
- Champion for the Restaurant Revenue Management program within the hotel, actively promoting a culture of total revenue management.
- Identify opportunities to optimize seat occupancy and meal duration while maintaining the hotel and venues’ positioning as a destination of choice within the region and locality.
- Develop and execute strategies to maximize function space utilization and its contribution to total hotel revenue.
- Manage outlet reservation systems configurations, including flow controls, turn times, booking policies, and etc., to maximize table and seat occupancies.
- Stay current with industry trends and developments, supporting special projects and identifying new F&B-related revenue opportunities.
- Prepares competitive analyses, reports, and presentation materials for weekly Revenue and F&B meetings, as well as other required reporting for key stakeholders.
- Generate and maintain accurate F&B-related Revenue Management reports, serving as primary analytical resource across F&B and affiliated departments.
- Explore and enhance automation efforts in reporting and analytical tools.
- Collaborates with key F&B leadership to drive accurate forecasting and long-term financial projections, ensuring performance within acceptable variances.
- Prepare materials for weekly Revenue and F&B strategy meetings.
- Ensure timely and accurate completion of all required reporting, including month-end commentary, strategic budget planning, marketing plans, and performance tracking and analysis of all F&B-related revenue streams.
- Collaborate on the development of training and incentive programs aimed at increasing average check and enhancing colleague engagement, while maintaining excellent guest satisfaction.
- Perform ad-hoc tasks, analysis, and reporting for senior leadership as needed.
- Collaborates with the Marketing team to update the commercial planning calendar and measure KPIs for key initiatives.
- Assist in managing table availability and inventory across all channels, communicating strategies and restrictions to operations teams.
- Act as the F&B systems expert for Avero, RM, Point-of-Sale, and reporting platforms, by supporting system maintenance, including inventory loading and restriction management, demand forecasting, and daily system checks.
- Maintain strong relationships with GRC to ensure the call center is always up to date with accurate hotel’s F&B information.
- Cultivate and manage relationships with hotel clients and to support the hotel brand’s positioning and image.
- Perform other duties as assigned.