Global SQW team tasks

Customer window about quality topics
Cockpit charts – monitoring of Bosch-performance (quality, costs, special/customer KPIs,...)
Initiate & coordinate quality projects with OEM (e.g. 3MIS S&C reduction….)
Negotiation of warranty reimbursements (e.g. commercial agreement), „service actions“ payments & recalls, support commercial handling of warranty costs
Support of general / non project specific customer requirements
Coordinate Global Quality team
Support and coordinate of customer visit and meeting (audit)
Planning & defining of launch support activities
Enter generic customer requirements into Bosch Data Tool and ensure completion of requirements evaluation

[M/SQW-JP] Quality Engineer for Sales Quality and Warranty 顧客営業品質保証部門