POSITION:Housekeeping andConversion CrewLead
FACILITY:First FinancialCenter
LOCATION:Cincinnati, OH
DEPARTMENT:Operations
REPORTSTO:Operations Manager
FLSA STATUS:Non-Exempt Hourly
Legends Global
Legends Global is the premier partnerforthe world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
LegendsGlobalhas aculturethat isone of respect, ambitious thinking, collaboration, and bold action. We ae committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
First Financial Center
The First Financial Center is in the heartof downtown Cincinnati, Ohio, within blocks of top-rated restaurants, bars, pro-sportsvenuesand attractions. First Financial Center has an innovative design that can accommodate both large and small groups. The First Financial Center recently completed a $264M reimagination and offers a 40,000 sq. ft. grand ballroom, 200,000 sq. ft. of exhibit space, and 30 deluxe meeting rooms.
The Role
LegendsGlobal, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Full-Time Housekeeper /Conversion CrewTeam Member at theFirst FinancialCenter.The Housekeeper / Conversion Crew Leadis responsible forleadinghousekeeping and conversion crew staff while ensuring the facilityremainsclean, safe, and event ready. This position oversees daily cleaning operations, event setup and teardown activities, equipment accountability, and shift operations. The rolerequires strong leadership, teamwork, organizational skills, and the ability to work flexible hours in support of facility operations and event activity.
Essential Duties and Responsibilities
Lead, train, and mentor housekeeping and conversion staffby assigning work,monitoringperformance, promoting safety, and ensuring cleanliness and event setup standards are met.
Manage daily shift operationsby confirming attendance, assigning responsibilities, communicating expectations,maintainingshift logs, documenting incidents, and ensuring effective shift transitions.
Lead andparticipatein event conversions, including the setup, teardown, storage, and movement of tables, chairs, staging, air walls, barricades, pipe and drape, dance floors, and other event equipmentin accordance withevent plans and facility requirements.
Inspect public areas, meeting spaces, event venues, and back-of-house areasto ensure cleanliness, safety, and operational readiness.
Perform and oversee routine and deep-cleaning activitiesthroughout the facility, including floor care, carpet extraction, waste removal, sanitizing, window cleaning, and other housekeeping duties as needed.
Operate andmaintainhousekeeping, conversion, and material-handling equipment, including utility vehicles, compactors, scrubbers, sweepers, pallet jacks, snow removal equipment, and other authorized machinery; report equipment issues and ensure proper storage and routine maintenance.
Maintain accountability for department equipment, supplies, uniforms, radios, keys, and inventory, ensuring proper storage,accuratetracking, and availability for daily operations and events.
Collaborate with Operations, Engineering, Food & Beverage, Audio Visual, IT, Event Management, and other departmentsto support facility operations and successful event execution.
Provide responsive and professional customer serviceto guests, clients, and staff while addressing concerns and communicating work status, operational issues, and completed assignments to management.
Ensure compliance with facility policies, procedures, safety programs, and workplace standards, whilemaintainingflexibility to work evenings, nights, weekends, holidays, and other hours based oneventsand operational needs.
Perform other duties and special projects as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Highschooldiploma or equivalentpreferred
Must be at least 18 years of age
6 months' experience within housekeeping or custodial, preferred
Familiar with basic cleaning products,tools,and housekeeping practices
Experience ina similarfacility setting is preferred
Maintain adriver’slicense or have willingness and ability to obtainequipment for requiredoperation