Laboratory Business Manager is responsible for maintaining positive operating margin at the laboratory level and for meeting and exceeding the annual budget. Supervises all laboratory personnel and provides leadership and direction as needed. Responsible for ensuring compliance and integration of facility operation with corporate and regulatory policies and procedures. The Business Unit Manager will serve as a liaison with corporate business partners and will champion Company policies, vision, and mission.
Laboratory Business Manager responsibilities include, but are not limited to, the following:
- Lead team, schedule, and train employees
- Ensure adherence to highest quality and efficiency standards in laboratory operations
- Ensure coverage and performance
- Foster morale and teamwork
- Demonstrates and promotes the company vision
- Regular attendance and punctuality
- Manage the technical conduct, quality control, and related record keeping of all analytical evaluations performed
- Responsible for the supervision, organization, and coordination of all technical activities of personnel within the principles of sound scientific endeavors, business economy, and the professional development of subordinate employees.
- Provide the necessary planning, organization, direction, and control to meet the goals of the company.
- Ensure that all pertinent company health, safety, and environmental programs are adhered to and documentation is maintained.
- Establish and maintain professional business relationships with clients, industry officials, and peers.
- Assist in the generation of marketing strategies, prepare comprehensive technical work proposals, and maintain an influential position in establishing business expansion plans.
- Provide input toward the financial growth and development of the company.
- Coordinate business activities with the Business Unit Managers from the other locations to ensure customer expectations are met without duplication of testing activities.
- Responsible for the overall operational success of the laboratory, which includes, but is not limited to: budgeting, making decisions on capital expenses, managing senior staff, attending to major client needs, revenue & profit growth, and cost control.
- Oversee daily operations including: laboratory, quality, logistic, and managerial duties.
- Represent the laboratory in technical meetings.
- Participate with the Sales/Marketing team in the preparation and quotation of major technical studies.
- Propose major investments to company executives.
- Ensure that the laboratory expenses are on track with the annual budget.
- Approve major expenses and control the costs of the laboratory within established company guidelines.
- Analyze monthly laboratory indicators (operating and labor costs, turnaround time, productivity, etc.).
- Verify that company employment policies and procedures are followed correctly.
- Perform annual performance reviews for direct reporting personnel. Coordinate and review annual reviews of other lab personnel.
- Handle employee relation issues as per company guidelines and with the support of Human Resources.
- Coordinate the interaction between the different laboratory departments.
- Understand and follow each Quality System document relevant to employment responsibilities, e.g., methods, SOPs, etc. Propose changes to documents and approve documents when required
- Conducts all activities in a safe and efficient manner
- Performs other duties as assigned