Core Responsibilities:
To perform this role successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required:
- Generate valid and accurate EMC test results in accordance with CISPR, FCC, ISO, ETSI and IEC/EN standards.
- Follow the specific Product / Family / Particular standards and (C63.4) for all EMC tests.
- Perform verification on test instruments to ensure accuracy and quality.
- Follow internal quality processes and procedures.
- Update METrak daily for project related tasks
- Complete and upload project data sheets to METrak daily
- Review EMC test reports to ensure accuracy.
- Participates in professional technical training, conferences and in-person client meetings as needed
- Communicate and report significant negative and/or positive feedback to leadership timely for addressing project related customer issues
- Adheres to all company policies regarding Quality Assurance & Control, Ethics and Health & Safety
- Displays an enthusiastic demeanor to support a positive work environment
- Initiate and respond to calls and email from customers promptly per customer service expectations.
- Guide customers (and potential customers) on regulatory/market requirements by being resourceful and responsive.
- Performs other duties as assigned
As-needed Responsibilities:
- Contribute to team efforts of customer arrivals, scheduling, and conflict resolution
- Other duties as deemed appropriate by management and for which management believes adequate experience exists, or for which knowledge can be easily obtained to perform such duties
- Travel as needed according to company guidelines