Monitoring & Evaluation Manager. Bureau of Brooklyn Neighborhood Health

The Center for Health Equity and Community Wellness (CHECW) aims to eliminate racial inequities resulting in premature mortality, with a focus on chronic disease, by addressing the social and environmental factors that impact health. CHECW works to increase placed-based investments in priority neighborhoods with community programming and services based on epidemiology; influence and leverage the health system to promote whole-person care; and intensify the agency's approach to tackle social determinants of health and root causes of health inequities. CHECW is comprised of the Bureau of Brooklyn Neighborhood Health, the Bureau of Bronx Neighborhood Health the Bureau of Harlem Neighborhood Health, the Bureau of Queens Neighborhood Health, the Bureau of Chronic Disease Prevention, the Bureau of Equitable Health Systems, and the Bureau of Finance, Administration and Services. The Bureau of Brooklyn Neighborhood Health has provided oversight and leadership in programming and planning for the Brownsville Neighborhood Health Action Center with satellite programming and planning also occurring at the Bedford and Bushwick District Health Offices. The bureau will support programming, planning and research opportunities to address racial inequities resulting in premature mortality in Central Brooklyn.

The Bureau of Brooklyn Neighborhood Health seeks to hire a Monitoring & Evaluation Manager to oversee the development and implementation of monitoring and evaluation activities for the Family Wellness Suites (FWS).

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Lead the development and implementation of monitoring and evaluation frameworks to assess the performance, reach, utilization, and outcomes of Family Wellness Suites programs and services.
- Design and conduct program evaluations using quantitative and qualitative methods, including the development of logic models, data collection tools, performance indicators, and evaluation plans.
- Oversee the collection, management, validation, and analysis of program data; establish data quality standards and ensure the accuracy, completeness, and integrity of program reporting systems.
- Monitor key performance indicators and participant outcomes across Family Wellness Suite locations, identify trends and service gaps, and generate actionable findings to support program planning and decision-making.
- Prepare reports, dashboards, presentations, and data visualizations that communicate program performance and evaluation findings to leadership, program staff, and external stakeholders.
- Collaborate with FWS program leadership, staff, and community partners to identify evaluation priorities, strengthen data collection processes, and support the use of data for program management and strategic planning.
- Participate in standing FWS program meetings to foster a strong understanding of the program interests and challenges.
- Coordinate with the FWS Director to implement an on-site schedule that offers regular rotation and on-site support and program observations across the three suites.
- Provide technical expertise on monitoring and evaluation methodologies, performance measurement, and data management practices to support program effectiveness and accountability across all FWS staff.
- Collaborate with the FWS Director in developing the narrative and securing the appropriate data necessary for grant proposals that aim to support the sustainability of the FWS programming across the three suites.

PREFERRED SKILLS:
- Strong knowledge of monitoring and evaluation principles, performance measurement frameworks, and program evaluation methodologies.
- Experience designing and implementing evaluations for public health, maternal and child health, healthcare, community-based, or social service programs.
- Demonstrated ability to collect, manage, validate, analyze, and interpret quantitative and qualitative data from multiple sources.
- Experience developing performance indicators, logic models, data collection tools, dashboards, reports, and data visualizations.
- Proficiency with statistical and data analysis software such as SAS, SPSS, Stata, R, SQL, Power BI, Tableau, or similar tools.
- Knowledge of data quality assurance practices and data management systems. (E.g., Apricot, AirTable, MSForms, SurveyMonkey, Unite Us)
- Ability to synthesize complex findings and communicate results effectively through written reports, presentations, and visualizations.
- Experience collaborating with multidisciplinary teams, community-based organizations, healthcare providers, government agencies, and other stakeholders.
- Knowledge of maternal and child health, reproductive health, infant health, birth equity, health equity, or related public health issues.
- Strong project management, organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and deadlines.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

CITY RESEARCH SCIENTIST - 21744