AECOM is seeking an entrepreneurial and forward-thinking AVP Mid-Atlantic Area Manager - Remediation to lead the continued growth of our Mid-Atlantic Remediation practice, championing our regenerative remediation vision, fostering innovation and digital advancement, and inspiring high-performing teams.
The preferred candidate will have client relationships within the regulated utilities, public, and/or industrial sectors. Area Managers are responsible for overseeing the performance of a group of major programs and/or projects to assure the achievement of internal and client-facing KPIs. The location of this position is based in the Pennsylvania, District of Columbia, Maryland, Virginia, Delaware, and West Virginia area, referred to as Mid-Atlantic in the AECOM organization.
The successful candidate will be expected to continue to be involved in and execute billable work. The responsibilities of this position include, but are not limited to:
Project and Program Delivery:
- Drives program performance to meet and/or exceed client satisfaction and KPIs.
- Understands and drives business performance and the attainment and exceedance of internal KPIs.
- Interacts with business leadership on governance & risk issues to ensure risk management triggers are identified and addressed proactively.
- Develops and formulates solutions to client problems/issues.
- Demonstrates a strong digital mindset and proactively embraces AI and other emerging technologies to enhance project delivery, operational excellence, business development, and client value.
- Participates in project reviews of major program/project dashboards/deep dives to identify issues and improve performance.
- Actively integrates international Enterprise Capabilities into project delivery to meet business targets and works with business leadership to manage transitions.
- Continually develops ideas for program and process improvement.
- Is directly engaged and manages high-quality client projects.
People:
- Actively shares people management responsibilities for approximately 60 department staff.
- Builds, maintains, and facilitates trusting relationships with key contacts across the depth and breadth of three multinational chemical company client organizations.
- Serves as a focal point for major issue resolution and provides rapid follow-up to address concerns.
- Participates in feedback for Project Managers to assure client satisfaction and long-term growth.
- Develops and implements succession plans for the team and advises on the recruiting of key people to serve client needs.
- Assures project delivery employees are trained and mentored with a long-term goal of training new project managers.
- In partnership with the Project Delivery Lead, coaches project managers and team members on understanding business performance and internal KPIs; implements processes with Project Managers.
- Evaluates individual performance of project managers within the department.
Business Development:
- Works collaboratively with Client Account Manager(s), Practice Leaders, and Business Line Leadership to grow profitable backlog and ensure financial success of their respective client program.
- Develops budgets that allow for business development portfolio management, tracking & optimizing wins and bookings, and project oversight.
- Leads capture strategies for key pursuits and major projects within the department, ensures those strategies yield high capture rates, and grows the business and relevant technical capabilities.
- Establishes and maintains relationships with public and private sector clients across the Mid-Atlantic region and manages delivery of remediation, engineering, and supporting services.
Operations:
- Acts as a point of escalation for project issues and makes recommendations to improve performance. This may include addressing project resourcing gaps, supporting technical issues, resolving invoicing and cash collection challenges, addressing subconsultant and vendor concerns, etc.
- Drives consistent project management practices and procedures in alignment with AECOM Project Delivery System (PDS) and Quality Management System (QMS) requirements.
- Ensures accuracy of workload planning for the department.
- Maintains departmental compliance with East Region Environment Pricing guidance and Delegation of Authority (DOA) approval framework.
- Ensures the accuracy of the department’s Salesforce pipeline data and associated Detailed Forecast data and output reports.