Turner & Townsend Heery is seeking an experienced and strategic Program Director to lead a large-scale higher education capital improvement program. This role is responsible for overseeing all phases of design and construction, managing a multidisciplinary team, and ensuring the successful delivery of projects aligned with educational goals, budget, and schedule.
Key Responsibilities:
Program Leadership & Strategy
- Develop and implement the overall program strategy, goals, and execution plans.
- Establish and maintain program-wide processes, procedures, and standards.
- Set and monitor Key Performance Indicators (KPIs) to measure program success.
- Advise senior leadership and stakeholders on program direction, risks, and opportunities.
- Interfaces directly with clients to define program requirements. Prepares scope of work, project delivery resource requirements, recommends delivery and procurement strategy, and risk identification.
- Implement project documentation governance aligned with company and client requirements.
- Ensure project data integrity and documentation is accurate, timely and coordinated.
- Reports status and variances. Creates action plans to meet objectives, budget and schedule.
- Managing the flow of project information between the team and the client, through regular meetings and written communications.
- Demonstrates a knowledge of projects & project management within the context of business results (business case, larger economic implications, business risk, etc.).
Team Management
- Lead and mentor a team of design managers, project managers, and project controls professionals.
- Foster a collaborative and high-performance culture across all teams.
- Provide guidance and professional development opportunities to staff.
- Plans and monitors appropriate staffing levels and utilization of labor, including overtime.
- Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies.
- Leads by example and models behaviors that are consistent with the company's values.
Design & Construction Oversight
- Oversee all phases of design and construction, ensuring alignment with educational needs and district standards.
- Coordinate with architects, engineers, contractors, and other consultants.
- Ensure compliance with applicable codes, regulations, and district policies.
- Tracks progress of each project against goals, objectives, approved budgets, approved timelines.
Stakeholder Engagement
- Serve as the primary point of contact for district leadership.
- Communicate program progress, challenges, and achievements effectively.
- Facilitate public meetings and presentations as needed.
Financial & Risk Management
- Manage program budgets, forecasts, and funding sources.
- Identify and mitigate risks across the program lifecycle.
- Ensure cost-effective delivery and value engineering practices.
- SOX control responsibilities may be part of this role, which are to be adhered to where applicable.