Job Description
The Automotive Parts Inventory/Counter role is responsible for managing the inventory and sales of automotive parts specifically used for fleet vehicles. This role involves providing excellent customer service via the parts counter, accurately processing parts orders, maintaining inventory accuracy, and supporting fleet maintenance operations by ensuring timely availability of parts.
Responsibilities
- Greet and assist fleet maintenance personnel, technicians, and external customers at the parts counter.
- Identify and recommend appropriate automotive parts and supplies for fleet vehicles.
- Process parts orders promptly and accurately using inventory management systems.
- Maintain organized and accurate inventory records to ensure optimal stock levels.
- Conduct regular cycle counts and physical inventories to minimize discrepancies.
- Coordinate with vendors and suppliers to place orders and track deliveries.
- Manage returns, warranties, and core exchanges following company policies.
- Assist in receiving, inspecting, and stocking incoming parts shipments.
- Support the fleet maintenance team by ensuring parts availability to minimize downtime.
- Maintain a clean, safe, and efficient parts storage and sales area.
- Provide technical information about parts and vehicles as needed.
- Comply with company safety and operational procedures.
Qualifications
- High school diploma or equivalent; additional training or certification in automotive parts or inventory management is an advantage.
- Previous experience in automotive parts counter, inventory management, or fleet support preferred.
- Knowledge of automotive parts, tools, and equipment, especially related to fleet vehicles.
- Strong computer skills and experience with inventory management software.
- Excellent communication and customer service skills.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Physical ability to lift and move parts as needed.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.