Find your calling at Mercy!

The hospital operations supervisor will have direct responsibility for daily operations, including evaluating, planning, directing, and coordinating activities for their assigned unit/department(s). The hospital operations supervisor may be asked to undertake various special projects. Performs and/or delegates duties of staff members in the absence of the direct leader. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Located onsite at MERCY HOSPITAL

SPRINGFIELD, MISSOURI

FULL TIME

Minimum Qualifications:

Education: High School diploma or equivalent

Experience:

- Minimum 3 years of experience in healthcare, business, or related field.

- For individuals with a bachelor’s degree or higher, a minimum of 1 year of applicable experience will be considered. 

- Experience must be consistent with job duties - project management, leadership experience, or other professional experience that is relevant to the job responsibilities.

Skills, Knowledge, Abilities:

• Critical Thinking and Problem-Solving Skills:

  • Strong verbal and written communication.

  • Ability to perform financial analysis and identify trends, opportunities for improvement, and efficiencies.

• Written Communication:

  • Composing correspondence with appropriate grammar, both written and electronically.

• Software and Technology Proficiency:

  • Skilled in using high-level word processors, databases, spreadsheets, and PowerPoint software.

  • Proficient in using computers, copiers, telephones, faxes, and calculators.

• Project Management:

  • Demonstrated ability to handle multiple projects simultaneously with multiple project teams.

• Adaptability:

  • Able to operate effectively in a high-energy, ever-changing work environment with a professional demeanor.

• Collaboration and Creativity:

  • Capable of working well in a team and independently.

• Organization and Accuracy:

  • Highly organized and accurate in managing tasks.

• Physical Requirements:

  • Position requires the ability to push, pull, and/or lift 50lbs on a regular basis.

  • Position requires prolonged standing and walking during each shift.

  • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Preferred Qualifications:

Education: Bachelor’s degree in business, healthcare administration, or related field.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.