Prepare and maintain the bar, ensuring all equipment is ready and operational before service
Greet customers, take orders, and prepare drinks to operational standards
Coordinate bar personnel and oversee daily bar operations to maintain high service quality
Identify and report technical breakdowns and equipment maintenance needs
Conduct monthly inventory counts and report results to senior management
Monitor beverage consumption demands and maintain stock levels according to par requirements
Prepare and oversee special occasion bar arrangements
Train and develop bar staff in accordance with departmental standards
Ensure employee compliance with work schedules and operational procedures
Communicate effectively with other departments and senior management
Strive to achieve 100% customer satisfaction
Perform all duties in accordance with Food and Beverage Manager directives and hotel operational standards
Handle cash transactions, process payments, and maintain accurate financial records for bar operations
Maintain strict adherence to health, safety, and hygiene standards, ensuring compliance with food and beverage regulations
Resolve customer complaints and concerns professionally whilst maintaining service excellence and guest relations
Implement upselling techniques and promote premium beverages and special offerings to enhance revenue generation
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