Job Title
Facility Coordinator (Client Site)Job Description Summary
Job Description
About the role
Within the scope of the assigned remit,assistthe FM team totake all practical actions to keep the assigned portfolio compliant with all relevant laws, regulations, and applicable policies and guidelines.
Within the scope of the assigned remit,assistthe FM team totake all practical actions to keep the assigned portfolio safe, healthy and in a well-maintained and serviceable condition in keeping with the specificperformancerequirements and expectations of the project.
Assist the FM team to respond promptly, effectively,and competently, taking such action/s as needed or necessary (within the assigned limits of delegated authority), to all identified risks, hazards, risk-events, impairments, incidents,and emergencies as may, from time-to-time,befallor impactthe assignedportfolio.
Assistwith thedeliveryand fulfilment of the assignedSiteFacilities Management andOperations Plan(or equivalent)-includinginspection, maintenance (responsive and planned)and upkeepagainst agreed standardsof the assigned site/s(including related assets, buildings, equipment, and features).
Assistwith the management of thedownstream supply-chain for allin-scopeincluded services and supplies (includinginitiation, contracting andmaintenance of Supplier relationships and all aspects of Supplier administration and management).
Assistwith thepreparation, and presentationoffacilities and site-related management reporting including site status, performance, incident, cost, budget, servicedeliveryandmanagementreports (for both internal, C&W and external, Client facing purposes)
Assistwith the preparationofbudget estimation,tracking,and reporting of actuals and budgets (whether OPEX and/or CAPEX related).
Assistto prepare work-orders, purchase-requests, purchase-ordersand the like,supportgoods/service receipt and vendor payments processas needed.
Assist, as directed, with all in-scope aspects of facilities administration and related documentation control including preparation, upkeep, storage, and retrieval of all facilities related documentation (manuals, plans, drawings, reports, guidelines, procedures, directions and the like).
Assist the FM team tomaintaina high-level of Customer Engagement (including meeting the assigned targets for Customer Satisfaction) with all levels of the customer stakeholder group.
From time-to-time, carry out other tasks, duties and responsibilities as may be needed, assigned,or instructed, within the reasonable requirements and needs of the business.
About you
2+ years’experience in customer facing / customer-servicerole/s
Goodwritten andoralcommunicationand presentationskills(ideally multi-lingual)