Responsibilities
Sales Strategy & Business Development:
- Develop and implement comprehensive sales strategies to drive revenue across the hotel.
- Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments.
- Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction.
Account Management:
- Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded.
- Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements.
- Monitor account performance, providing regular reports and insights to senior management.
Collaboration & Coordination:
- Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets.
- Coordinate with the revenue management team to optimize pricing strategies and availability.
- Collaborate with operational departments to ensure seamless service delivery for clients.
Financial Management:
- Develop and manage departmental budgets, ensuring financial targets are met.
- Analyze financial data to inform business decisions and identify areas for improvement.
- Ensure timely and accurate billing and collection processes for accounts.
Additional Responsibilities:
- Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.