Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties.
Qualifications
Essential Functions
-Room preparation assistance is provided in anticipation of new admission.
-Patient supplies and equipment are stored in accordance with infection control and safety policies.
-Patients at risk for safety issues are monitored per established guidelines.
-Assists patients with non-clinical needs, such as meal assistance, and companionship.
-Collaborates with nursing staff to identify patient needs and preferences for enrichment activities.
-Engages patients in recreational activities that promote mental and emotional well-being.
-Supports the emotional and social needs of patients by providing a listening ear and positive interaction.
-Assists with the setup and facilitation of special events or programs for patients.
-Communicates regularly with family members and visitors to enhance patient experiences.
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Experience in a healthcare, caregiver, recreational therapy setting, or related work 1-2 years preferred
Knowledge, Skills and Abilities
- Proficient interpersonal and communication skills.
- Ability to engage patients in activities that promote emotional and social well-being.
- Empathy and patience in working with patients from diverse backgrounds.
- Ability to work collaboratively with nursing and support staff.
- Organizational skills and attention to detail.
- Flexibility and adaptability in responding to changing patient needs.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.28/Hourly
Grade
2
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.