We are seeking a detail-oriented Document Controller to support hospitality (hotel) development projects, with a strong focus on project closeout and compliance documentation. This is an on-site role, requiring consistent presence at the project location to coordinate documentation directly with construction, facilities management (FM), and asset management teams.
The Document Controller will play a key role in ensuring all project documentation meets hotel brand standards, regulatory requirements, and operational readiness criteria prior to handover.
Key Responsibilities
- Support the FM and Asset Management teams in the closeout of hospitality projects, ensuring all required documentation is complete, accurate, and compliant with brand and operational standards.
- Maintain a strong on-site presence, working closely with contractors, consultants, and project stakeholders to collect, verify, and organize documentation in real time.
- Establish and manage a document control system, ensuring effective tracking of documents, approvals, revisions, and compliance requirements.
- Coordinate communication between construction, FM, asset management, and hotel operations teams to ensure smooth document handover aligned with operational needs.
- Ensure familiarity with all phases of hospitality development projects, including design, construction, commissioning, and handover.
- Support and manage the full project closeout process, including O&M manuals, as-built drawings, warranties, certifications, and regulatory documentation.
- Create and maintain structured document control folders and systems for each project, ensuring easy access and audit readiness.
- Develop and enforce document control procedures and guidelines in line with company standards and hospitality industry requirements.
- Prepare, operate, and continuously improve Document Control Procedures aligned with the company’s Document Management System.
- Track and report document status, providing daily, weekly, and monthly updates on progress and compliance.
- Ensure documentation aligns with hotel brand standards, operator requirements, and asset management expectations.
- Support audits and inspections by ensuring complete and accurate documentation availability on-site.