Have knowledge of all Kids Club facilities, activities, schedules, and services provided by the hotel.
Perform duties according to the operational standards, policies, and procedures established by the Recreation Manager.
Welcome children and parents in a friendly, professional, and respectful manner at all times.
Ensure the safety, security, and well-being of all children participating in Kids Club activities.
Organize, supervise, and lead age-appropriate indoor and outdoor recreational, educational, creative, and entertainment activities.
Encourage children's participation while creating a fun, positive, and inclusive environment.
Follow the daily activity schedule and prepare all materials, games, and equipment before each activity.
Maintain constant supervision of children during activities and ensure attendance records are accurately maintained.
Respond professionally to parents' inquiries, requests, and complaints, resolve issues whenever possible, and inform the Recreation Manager when necessary.
Report any accidents, injuries, illnesses, or unusual incidents immediately and complete the required incident reports.
Ensure all Kids Club equipment, toys, games, and learning materials are clean, safe, and in good working condition.
Maintain cleanliness, hygiene, and organization of the Kids Club before, during, and after activities.
Inspect all Kids Club facilities and equipment daily, report damaged or unsafe items, and coordinate repairs with the Engineering Department.
Ensure all activities comply with hotel policies, child safeguarding procedures, and health and safety standards.
Organize and participate in children's parties, themed events, holiday celebrations, and family entertainment programs.
Promote Kids Club activities to hotel guests and encourage children's participation.
Ensure children are registered upon arrival and released only to authorized parents or guardians according to hotel procedures.
Maintain confidentiality of children's and families' personal information.
Wear the designated hotel uniform and name badge while on duty.
Work according to the weekly duty roster and operational requirements determined by the Recreation Manager.
Attend all departmental meetings, training sessions, and emergency, first aid, and child protection training programs.
Support the hotel's environmental sustainability initiatives by reducing waste and using resources responsibly.
Comply with all hotel quality management systems, policies, and standard operating procedures.
Maintain a professional appearance, positive attitude, and excellent communication with guests and colleagues.
Carry out any additional duties assigned by the Recreation Manager or Hotel Management that are consistent with the responsibilities of the position.
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