Employee Standards:
- Support department objectives and company goals
- Be a team player
- Sustain a positive, enthusiastic, and professional attitude always
- Accommodate requests with a smile and “let me see what I can do” attitude
- Adhere to manager directives
- Maintain a professional appearance and demeanor
- Arrive on time, properly dressed, and prepared to work
- Perform all duties in a timely, accurate, honest, and professional manner
- Communicate with customers professionally and in accordance with customer service standards
- Be respectful of others
Laboratory Technician Responsibilities:
- Conduct tests in accordance with standards and procedures, record results.
- Ensure that test equipment is calibrated or tested and operates properly.
- Interface with and update the Lab Manager(s), Team Leader(s) and Project Coordinator(s).
- Monitors multiple projects underway.
- Prepare test reports and related documents.
- Keeps current with industry technical developments and disseminates to the team, as necessary.
- Support the laboratory managers and team leaders with assignments of new projects to technicians based on competency.
- Support the Austin team with coordination of testing activities.
- Support the laboratory managers with tracking of team utilization and identify potential issues (technical, procedural, and commercial).