The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.
Information Technology Services (ITS) is recruiting for one (1) IT Project Specialist, to function as Network Operations Center Systems Administrator, who will:
- Be responsible for planning, coordinating, implementing, and supporting enterprise monitoring initiatives that ensure the availability, reliability, and performance of the agency’s technology infrastructure.
- Manage multiple concurrent technology projects involving enterprise monitoring platforms, infrastructure enhancements, software upgrades, automation initiatives, security improvements, and operational modernization efforts.
- Collaborate with Infrastructure Services, Network Services, Cybersecurity, Enterprise Hosting, vendors, and business stakeholders to coordinate project activities.
- Manage implementation schedules, resolve technical issues, and ensure successful deployment of enterprise monitoring solutions supporting mission-critical business operations.
Hours/Shift:
9:00am - 5:00pm
IT PROJECT SPECIALIST - 95710