The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 176,000 apartments, and responsibility for administering a citywide Section 8 Leased Housing Program that serves over 200,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.
NYCHA’s Asset & Capital Management (A&CM) Division is responsible for aligning the Authority’s modernization, development and strategic asset management work. Implementing one of the largest capital programs in New York State at $4.5 billion, the A&CM Division brings comprehensive repairs to NYCHA buildings and apartments through innovative financing models, strong partnership with residents and other stakeholders, strategic, data-driven portfolio planning, and cost-effective project delivery and management. The Division also positions NYCHA’s housing portfolio for the future by incorporating innovative building materials, construction methods, and technology, improving residents’ quality of life while enhancing building performance and management systems.
Position Description
The A&CM Division is seeking to hire a Senior Advisor to the Vice President of Strategic Services. Strategic Services comprises four teams that provide key business services and drive operational excellence across A&CM. Core functions of the Department:
- Capital planning, financial administration and cost estimating for capital programs, and business operations support (human resources, training, logistics) services across A&CM, partnering closely with relevant NYCHA central functions.
- Supporting business departments to apply best-practice project management and project controls frameworks and implement business process improvement through A&CM’s construction management system.
- Strategic vendor and contract management services and implement a capital procurement strategy in close coordination with NYCHA’s central Supply Management & Procurement function.
- Business intelligence services across A&CM, and coordinate with NYCHA’s central IT function to ensure the division’s technology needs are met.
The Senior Advisor will provide strategic support to the Vice President to execute and implement priorities across all four teams within the Strategic Services Department, including strengthening operational effectiveness and value-added services, and supporting close collaboration with the Chief Asset & Capital Management Officer (CACMO) and other A&CM senior staff as well as senior staff in other divisions (e.g., Finance, Procurement, IT, HR, etc.).
This role demands exceptional organizational skills, strategic thinking, ability to quickly develop significant subject matter expertise, and effective coordination with various stakeholders, including internal departments and external partners. Candidates should have a strong process and analytical toolkit and excellent data fluency, along with the ability to drive cross-functional and cross-divisional coordination.
Some key day-to-day responsibilities include:
- Assist the Vice President in executing a cohesive strategy to enhance the operational effectiveness of all teams within the Strategic Services Department. This includes contributing to the design and execution of initiatives aimed at improving data utilization, technological integration, and service delivery.
- Contribute to the development and execution of strategic plans, initiatives, and performance improvement efforts within the department, fostering teamwork and accountability among team leads and stakeholders. Synthesize operational technicalities pertaining to contract utilization and construction schedules.
- Serve as a liaison between the Vice President and business units across A&CM, ensuring clear communication of strategic objectives, priorities, and directives. Facilitate cross-functional and cross- divisional coordination as necessary to advance key initiatives and address operational challenges.
- Provide project management support for key initiatives led by the Vice President, including organizing meetings, preparing agendas, and tracking action items for projects ranging from capital planning to business intelligence. Assist in monitoring project timelines, budgets, and resource allocation to ensure successful implementation. Escalate business implications and risk to the Vice President.
- Assist in gathering, analyzing, and synthesizing data relevant to the department's strategic objectives, contributing to enhanced data-driven decision-making and performance monitoring. Prepare reports, presentations, and other materials to communicate findings and recommendations to internal and external stakeholders.
Key Competencies
- Strategic Thinking & Leadership: The Senior Advisor must embody strong leadership qualities and serve as a change agent within the department, excelling in cross-functional teaming, process streamlining, and resource optimization. Candidate should be a proven leader with demonstrated capabilities in organizational strategy and transformation, program/project management, and operational excellence. This individual should possess exceptional strategic thinking abilities and be a structured problem-solver, capable of driving change and innovation while effectively managing diverse responsibilities and competing priorities.
- Subject Matter Expertise: An expert in one or more of Strategic Services core competencies (e.g., capital projects procurement, project controls and business improvement, business intelligence, human resources management and development) able to effectively integrate the department’s various service offerings to A&CM customers. Strong background in operations or management consulting will be seen as an added benefit, particularly related to strengthening data- driven, evidence-based management practices.
- Analytical and Communication Skills: Possesses exceptional analytical skills and excels in conveying complex concepts clearly to diverse audiences, thereby fostering a culture of teamwork, accountability, and continuous improvement within the department. Proficient in analyzing complex problems, synthesizing information, and developing actionable insights and recommendations through clear and concise written and verbal communication. Additionally, adept at preparing reports, presentations, and correspondence to effectively communicate findings and facilitate multi- stakeholder meetings. Skilled in building consensus on strategic objectives through collaborative dialogue and effective communication strategies.
Additional Information
1. Candidates with permanent civil service status in the titles of Administrative Staff Analyst and Administrative Housing Development Specialist will also be considered.
2. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.
4. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).
Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
DEP DIR RESEARCH & POL DEVELP - 60931