The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer and Worker Protection (DCWP), sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
The Research and Analytics Division (“RAD”) performs economic analysis in support of the agency’s policy work, produces public-facing research products, provides data science and technologist support in investigations, analyzes agency operations, and fulfills all agency external reporting functions.
RAD is seeking a Technologist to play a key role in the enforcement of DCWP’s consumer and worker protection laws. The Technologist will work closely with DCWP investigators and attorneys to develop and implement strategies for the discovery, collection, and analysis of business data and technical documentation relating to compliance with city worker and consumer protection laws. The Technologist will help collect and use this information to identify violations, assess the validity of claims by businesses, workers, and consumers, calculate relief and civil penalties, and guide investigators and attorneys in the collection of testimonial evidence and other documentation. The Technologist will also design and implement automated systems to standardize data collection and analysis, and advise the agency on technology regulation. DCWP has built a reputation as a leader in the use of research and analytics within its field, and the successful applicant will be joining a growing team of data scientists, technologists, researchers, and economists to further develop this aspect of the agency’s work.
Responsibilities include:
- Working with investigators and attorneys to identify the data and technical documentation necessary to evaluate compliance with NYC worker and consumer protection laws;
- Communicating with businesses’ counsel and technical staff to ensure delivery of responsive data and documentation;
- Developing and using appropriate data analysis tools to describe business practices, identify key witnesses, and calculate damages;
- Assessing how DCWP uses data and insight into business technologies in its investigations and litigation and recommending and implementing improvements;
- Advising agency leadership in technology regulation, and on other policy areas where expertise in business use of information technology is relevant;
- Conducting research and drafting reports on emerging technologies and their implications for consumer and worker protection; and
- Developing technological tools, guidance, and training, to assist investigators and attorneys in gathering documentary and testimonial evidence from consumers and workers.
To be considered, please provide a cover letter describing why you are interested in the position and what you would contribute to the team. Include the Job ID for the posting in the header of your letter.
CITY RESEARCH SCIENTIST - 21744