The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.
NYCHA’s Asset & Capital Management (A&CM) Division leads the Authority’s capital, sustainability and resiliency programs that comprise a $5 billion capital projects portfolio - one of the largest in NY State - as well as a range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA’s housing portfolio for the future by piloting and scaling-up sustainable and resilient technologies and practices, improving residents’ quality of life while enhancing building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery-focused.
Position Description
The Chief Asset & Capital Management Officer (CACMO) is seeking to hire a Deputy to support the CACMO in all areas of leadership, oversight and day-to-day management of the A&CM Division, and collaboration with other parts of NYCHA as well as external partners and stakeholders. The Deputy CACMO will be able to step in for the CACMO as needed, help ensure strategic alignment across the Division’s senior leadership and with the rest of NYCHA’s executive team, and field and address high-priority requests and urgent coordination needs related to the Division’s work and coordination with senior internal and external stakeholders. The Deputy CACMO will also lead and oversee major initiatives to strengthen the effectiveness of the Division in meeting its strategic goals and objectives. The Deputy will have several direct reports who sit in the Office of the CACMO and support work in these areas, and will work closely with all members of the Division’s senior leadership team.
Candidates for the Deputy CACMO position should therefore have a strong sense of commitment to public service and affordable housing, a strong orientation towards building trust with members of the public and advocates as well as staff, and excellent strategic, analytical, problem-solving, and interpersonal skills.
Demonstrated experience successfully leading major operational change initiatives and ability to effectively represent NYCHA in public forums and liaise with government partners and other stakeholders, are also critical. Experience with capital investment strategy and project delivery, sustainability and resiliency, and/or architecture and engineering, are preferable.
Key day-to-day responsibilities include:
- Serve as a thought partner to the CACMO on strategic issues and division-wide strategies, priorities and performance management.
- Join meetings and touchpoints with executives and senior staff, ensure effective agenda-setting, preparation and follow-up.
- Prepare outputs or briefing materials to support effective engagement within or on behalf of the Division, and represent A&CM and the CACMO in key meetings and on major issues.
- Address high-priority requests and urgent coordination needs, working closely with senior staff within AC&M Divisions, across NYCHA, and externally.
- Manage internal, NYCHA-wide, and external communication from the Office of the CACMO, maintain touchpoints with staff, community groups, elected officials and interagency partners.
- Identify and coordinate implementation of policy, procedural and systems improvements in AC&M departments and cross-divisionally.
- Manage the Office of the CACMO (i.e., staff, activities) and directly oversee specific staff.
Key Competencies
- Strategic Leader & Innovator: A proven leader with demonstrated capabilities in organizational strategy and transformation, program/project management and operational excellence. A strategic thinker and structured problem-solver, able to design and execute analysis to support decision-making, policy-setting, innovation, and operational planning. Experience building and managing high-performance teams through cultivating alignment with industry best practices, ownership and collaboration.
- Exemplary Communicator & Collaborator: Excellent interpersonal skills with a demonstrated ability to collaborate effectively with internal and external stakeholders across diverse backgrounds and cultures. Strong political acumen and practiced in facilitating multi-stakeholder meetings designed to achieve consensus on objectives. Exceptional verbal and written communication skills, including the ability to convey complex, technical concepts or analysis to non-technical audiences.
- Change Manager & Capacity-Builder: Demonstrated record of supporting complex organizational initiatives with a focus on rigorous and practical use of data, program/project management, stakeholder coordination, cross-functional teaming, process streamlining, and resource optimization. Able to drive change and institutionalize continuous improvement. Passionate and skilled at developing people and organizational capabilities.
Additional Information
1. Submit your resume, a cover letter detailing your relevant experience and accomplishments, and contact information for three professional references.
2. Candidates with permanent civil service status in the titles of Administrative Staff Analyst and Administrative Housing Development Specialist will also be considered.
3. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
4. NYCHA residents are encouraged to apply.
5. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).
Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
SPECIAL ASSISTANT TO THE DEPUT - 95725