The Agency You’ll Join:
The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.
The Team You’ll Work With:
The mission of the Office of Talent and Workforce Development (NYC Talent) is to ensure all New Yorkers can access good-paying careers and employers can access New York City's talent so they can thrive today and in the future. Sustaining a dynamic, accessible city requires intentional support for good jobs, worker power, and the economic ecosystems that allow communities to thrive.
To achieve this mission, NYC Talent aligns efforts across the city's public-private workforce development ecosystem, provides data and policy expertise, and supports program innovations and process improvements for services offered by the City of New York and other workforce stakeholders. NYC Talent works in partnership with government, employers, industry professionals, educational institutions, nonprofits, and philanthropic organizations to ensure the City's workforce development strategy aligns with employer demand, jobseekers’ needs, and the rapidly changing economy.
The Problems You’ll Solve:
Reporting to the Chief Policy and Programs Officer, the Senior Advisor and Director of the NYC Workforce Development Board is a key advisor and manager for a range of NYC Talent priorities, including:
- Leveraging the resources of New York City and our partners to build an integrated, equitable, and efficient workforce system that gets New Yorkers good jobs and supports a strong local economy. This role brings creativity and a drive towards measurable results, finding smart ways to work within strict funding rules without losing sight of the big picture.
- Ensuring the City's compliance with the Workforce Innovation and Opportunity Act (WIOA) and related Program Oversight via the Workforce Development Board, and NYC Talent’s role staffing the Board.
- Supporting WIOA program innovation and enhancement.
- Analyzing, communicating, and advocating for changes in federal, state, or city policies related to WIOA.
Specific tasks include interacting with senior staff across the team and externally, implementing new programs and policies across agencies, reviewing relevant legislation, studies, and reports; producing background and position memos and fact sheets to support executive decision-making; drafting talking points; and supporting interagency collaboration that enables systems change and improved outcomes across the City’s workforce landscape. This position will also supervise a team consisting of one staff.
Specific Responsibilities:
- Serve as Director of the NYC Workforce Development Board (WDB)
o Support Board’s role in overseeing Workforce Innovation and Opportunity Act (WIOA) funding and performance, including coordinating with the NYC Department of Small Business Services (SBS) and NYC Department of Youth and Community Development (DYCD) and monitoring their alignment with the priorities outlined by the WDB and the Mayor.
- Serve as primary subject matter expert on WIOA
o Ensure WIOA-funded activity is in compliance with all relevant laws and regulations, and manage Board governance, including bylaws, voting requirements, and required meeting documentation.
o Review, interpret, and communicate federal and state policy guidance related to WIOA, including funding levels, and support Board and other partners’ advocacy for changes to laws or policies at the federal, state, and city level.
- Support System WIOA Strategy Development
o Advise the Board, NYC Talent, and City leaders on ways to leverage WIOA’s ability to advance economic mobility, to maximize access to workforce services for underserved populations, to reduce racial and geographic disparities, and to support populations in overcoming barriers to employment, including immigrants, justice-involved individuals, disconnected youth, veterans, people with disabilities, and public housing residents.
- Board Compliance and Governance (Core oversight of the Board’s legal standing and adherence to city and state regulations.)
o Board Composition:
Closely monitor the composition of the Board to ensure that it meets all requirements under WIOA.
Manage the biannual Board Recertification process to ensure the Board remains in good standing with NYSDOL.
o WIOA Local Plan: Lead the development, submission, and strategic updates of the 4-year WIOA Local Plan.
Oversee periodic updates to the local priority occupation list and monitor any system impacts or policy requirements related to this list.
o Official Records: Oversee the drafting and posting of Meeting Minutes, Resolutions, and the maintenance of Board Bylaws.
o Policy Development: Draft and implement internal and system-wide Board policies and procedural directives.
o COIB Oversight: Facilitate the Conflicts of Interest Board (COIB) annual disclosure and filings for all Board members.
o One-Stop Oversight: Manage the One-Stop Career Center (Workforce1) Recertification process to ensure service quality and compliance.
o Oversee event logistics, documentation, and facilitation (as needed) for all formal Board-related meetings.
o Ensure City agencies and key members of the Board are briefed in advance of Board-related meetings and provide support or direction for any related documents that need to be produced.
o Ensure that any policy or documentation changes that are required for WIOA compliance and that require Board participation are planned and completed.
o Oversee the Project Manager Employer Engagement and any strategy or partner relations consultant support for the Board.
- Fiscal & Programmatic Oversight (Management of federal/state funding streams and accountability for NYC’s workforce investments)
o Audit Management: Act as the lead for USDOL Audit and NYSDOL Audits, coordinating agency document submission and ensuring all findings are addressed.
o Funding Monitoring: Track the federal and state allocations of WIOA Youth and Adult/DW funding.
o Fiscal Accountability: Monitor system-wide fiscal health to ensure maximum utilization of federal resources with minimal underspending.
o WARN Notices: Monitor and process Worker Adjustment and Retraining Notification (WARN) Notices informing the Board of anticipated worker layoffs or plant closures. Where possible, identify opportunities for Workforce1 to connect dislocated workers to other job opportunities in their system and coordinate with NYSDOL’s Rapid Response team.
o Negotiate local performance accountability measures with NYSDOL on behalf of the local area and monitor performance against the negotiated measures in partnership with Small Business Services and Department of Youth and Community Development.
- Employer Engagement Support
o Provide expert technical assistance to NYC Talent’s Industry Partnerships to maximize use of WIOA-funded programs by NYC businesses, especially across priority sectors.
- Resource Development Support
o Support City efforts and strategy to maximize the leveraging of WIOA against other city, state, and federal funding streams, including through new public grants, private partnerships, and philanthropic funding.
- Additional Engagement (The Board’s voice in local, state, and regional workforce policy.)
o Statewide Liaison: Represent NYC on the NYSDOL Statewide WDB Directors' monthly calls to align with state-level policy.
o Regional Collaboration: Co-chair the Regional Business Services Team with the NYC Business Services lead from NYSDOL and plan and lead quarterly meetings with a variety of government agency stakeholders, including a mix of State and City agencies.
o Grant Support: Review and coordinate a response to requests for Letters of Support from stakeholders applying for state and federal funding.
- General Support:
o As needed, serve as spokesperson, representative, and ambassador of NYC Talent in public forums, advocate for the work of NYC Talent initiatives, and prepare effective written materials, including memos and decks to be used in presentations, external meetings with senior executives, and public speaking engagements.
About You:
- You have Integrity, credibility, and a demonstrated commitment to NYC Talent’s mission and goals.
- You have extensive knowledge of the federal Workforce Innovation and Opportunity Act.
- You have preferred knowledge of New York City’s workforce development landscape, including youth and adult WIOA programs.
- You have a commitment to increasing equitable job access to growing sectors for New Yorkers.
- You have exceptional written and verbal communications skills, including formal presentation skills.
- You are comfortable working in a fast-paced environment, managing multiple projects simultaneously and prioritizing projects to meet deadlines.
- You have an ability to represent NYC Talent with confidence when presenting to senior-level public and private sector partners.
- You are a self-starter who positively contributes to a learning culture and collaborative team and is willing to perform the full range of tasks required in a dynamic, rapidly responsive, and growing organization.
- You have the ability to quickly absorb complex, technical concepts and brief staff within the Off