Job Brief:
This role is responsible for providing day-to-day administrative, coordination, and document management support for the Integrated Management System (IMS), ensuring that HR policies, procedures, and forms are accurate, compliant, and effectively maintained. The role partners closely with HR Policy Leads, Content Owners, and cross-functional teams to work on moderately complex tasks aligned with IMS governance standards
Responsibilities & Duties:
Integrated Management System – HR
- Work closely with HR Policy Leads in the preparation of their documentation for entry into IMS
- Identify gaps in the process, analyze, and apply solutions where collaboration between HR and other departments influencing the process has not occurred
- Perform editorial checks
- Administer document management and control of the content they are responsible for as per IMS Governance
- Promote the importance of IMS as a “single source of truth” with Ecosystem Content Managers
- Support the goal of reducing redundant and aged content across Ecosystem and Employee Center by working with Document/Content owners
- Coordinate with Knowledge Management Team to ensure the correct Policies Procedures, and Instructions and Forms are associated with the FAQs and Knowledge articles
- Escalate and analyze identified issues and concerns to the IMS Lead for timely resolution
- Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures.
- Maintain current processes and incorporate documentation updates as required
- May support development of less experienced colleagues
- Contribute to process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
- Contribute specialized expertise to specific portions of projects and may provide key updates to Team Lead and Manager.
- undefined