Food & Beverage Captain

Food & Beverage Captain

MAIN RESPONSIBILITY

• Provide professional, courteous, and efficient service to guests.
• Take and serve food and beverage orders accurately.
• Ensure guest satisfaction and handle enquiries or complaints promptly.
• Assist in coordinating and guiding service staff during operations.
• Maintain cleanliness, hygiene, and HACCP standards at all times.
• Promote menu items and upsell food and beverage products.
• Operate the MICROS POS system and handle guest billing accurately.
• Perform opening and closing duties as assigned.
• Liaise with the Kitchen and other departments to ensure smooth operations.