Housekeeping Room Attendant
Taking pride in every corner of each room that you clean, your impeccable standards will surpass our guests’ expectations. Ensuring their stays are memorable as well as comfortable, you will be free to use your initiative to create personalized guest experiences. With every individual touch you add, the more you can enjoy each day.
Primary Duties:
- Service all rooms assigned on device
- Change all linen that requires changing while also respecting the conservation card program
- Provide all rooms with the following unless otherwise; trash removal, bed linen change, terry change (unless conservation card states otherwise), replenish bathroom amenities, clean and disinfect shower/tub/toilet/sink, vacuum room, dust throughout, verify behind bed/tables, chairs for any dropped item, replenish any other item that may need replacement throughout the room (directory, drawers, closet), remove any black marks on the wall
- If room is occupied, tidy up guest items
- Ensure that all linen and terry are without stains and rips
- Bring all trash to the service area in large clear bag
- The amount of items per room is properly placed; as stated in the standards (LQA)
- Advise the department if the room needs special attention; smell too strong, damages encountered, more than the norm in the room, smoking guest, guest who may have a pet, sensitive items left behind, blood on linen
- Bring all dirty linen to the closet
- Make sure the right chemicals are being used for the right areas of the room
- Ensure that room entry door is closed at all times
- Ensure that all outlets are in working order
- Make sure that all electronic items are in working; television, radio, lights, coffee maker, speakers, A/C,
- Call security if safe is closed and needs to be unlocked
- Bring down any lost and found and make sure that items are properly dated, signed and room numbered
- All phones and keys need to be returned and signed in before leaving for the day; anything forgotten, needs to returned immediately
- Never open the guest entry door to anyone; attendant needs to call security
- Always greet guest by name and make eye contact; whether it be in the room or in the hallway
- Make sure that grooming standards are followed and represented daily
- Basic knowledge of safety & security
- Other duties as assigned