Job Title
Training Specialist
Job Description Summary
The Onboarding and Training Specialist responsible for empowering BAU team members and leaders to perform effectively and efficiently by equipping them with the necessary skills, knowledge, and understanding of approved processes, internal SLAs, objectives, and client KPIs.
Job Description
About the Role:
- Deliver system, process, and onboarding training programs to ensure employees are equipped with the knowledge and skills required for their roles.
- Develop, maintain, and update training materials, user guides, handouts, and process documentation to support learning initiatives.
- Partner with team leaders and stakeholders to identify training needs, facilitate refresher sessions, and support the rollout of new or revised processes.
- Monitor and assess the performance and training progress of new joiners during probation, providing feedback and recommendations for development.
- Support talent development initiatives by managing training records, tracking employee skills and career progression, and generating training and performance reports as needed.
About You:
- Bachelor's degree or equivalent experience in Learning & Development, Business Administration, Human Resources, Operations, or a related field.
- Experience delivering training programs, facilitating workshops, or supporting employee onboarding and development initiatives.
- Strong presentation, communication, and stakeholder management skills with the ability to engage diverse audiences.
- Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, with experience creating training materials and reports.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities while driving continuous improvement initiatives.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
INCO: “Cushman & Wakefield”