We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job under general supervision leads all operational functions related to staff development/training. Assists in implementation of policies and procedures required for success as well as participate in initiatives to improve processes serving internal and external customers. Performs therapeutic procedures such as wound care, crutch and gait training and instructs patients on exercise. Schedules appointments for diagnostic examinations and physical therapy based on physician’s orders.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Required – Master’s Degree in Allied Health or Education
Work Experience
Required – 3 years related experience in healthcare office in clinical or other related medical areas.
Preferred – 5 years related experience evaluating and assessing patient injury.
Certifications
Required - Certified Orthopedic Technologist (OTC)
BLS Certification
Board of Certified Athletic Trainers Certification (BOCATC)
Preferred - License in the state of practice
Successful completion of a SMA residency or equivalent program
Knowledge Skills and Abilities (KSAs)
Excellent written, verbal and follow up skills required.
Excellent interpersonal communication skills and ability to work well with a team.
Ability to interact with potential patients, clinic staff, physicians, and departments in a professional manner. Collaborative working and team building skills.
Ability to multi-task with high degree of attention to detail and bring tasks to completion.
Must be able to comfortably communicate with patients.
Job Duties
Oversees daily department activities, serves as point person for department in Supervisor’s absence and trains new employees.
Works closely with department manager and other team members to allocate resources daily among clinics.
Leads special projects and audits projects independently with the end goal of ensuring that the internal control environment is not compromised, and the awareness of the process control culture is increasingly heightened.
Interacts with vendors, partners, and internal team members when new initiatives are planned for testing or implementation regarding unit functions.
Resolves customer concerns and participates in initiatives to improve customer service.
Assists the physician in the clinic and operative setting (works independently and when required under the direct supervision of a physician)
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as assigned.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.