The Operations Business Partner (OBP) supports business performance through effective operational
governance, data management, financial administration, reporting, and system ownership. Acting as
the link between Operations, Cost Centres, Finance and Shared Services, the role ensures project,
resource and financial information is accurate, compliant and maintained to a high standard.
Project & Commission Support
- Support CCLs, Project Managers and Commission Leads throughout the project lifecycle.
- Create and maintain opportunities, projects, milestones, and project records within D365.
- Process project changes, extensions, and closures in line with governance requirements.
- Ensure project data is complete, accurate, and maintained in accordance with company controls.
Systems & Process Governance
- Maintain project, client and opportunity records within D365, ensuring all data is completely accurate and aligned with business controls.
- Maintain data quality across D365 and reporting systems.
- Support system users through guidance and training.
- Drive compliance with business processes and operational controls.
- Support process improvement and system enhancement initiatives.
Operational Business Performance & Reporting
- Produce monthly operational and financial reports.
- Support forecasting, budgeting, and performance tracking activities.
- Analyse business performance, utilisation, profitability, and revenue trends.
- Identify risks, variances, and improvement opportunities.
- Provide accurate and timely reporting to support decision-making.
Revenue, Invoicing & Cost Control
- Support the invoicing process to ensure timely and accurate billing.
- Raise and manage purchase orders and supplier invoices.
- Monitor project costs, expenses, and allocations.
- Support month-end activities and reconciliations.
- Maintain accurate financial records and reporting data
Resource & Utilisation Management
- Maintain resource, utilisation, and timesheet data.
- Monitor workforce movements and utilisation trends.
- Support workforce planning and reporting activities.
Stakeholder Management
- Build effective working relationships with Operations, Finance, Shared Services, Project Managers and business leaders.
- Facilitate regular project and performance review discussions.
- Escalate operational, financial and data risks where appropriate.
- Promote a culture of accountability, governance and continuous improvement.
Key Performance Indicators (KPIs)
- Timely delivery of monthly reporting.
- Accuracy of project and financial data.
- Timely completion of invoicing activities.
- Timesheet compliance rates.
- D365 data quality and control compliance.
- Stakeholder service levels.
Adhoc duties may be requried dependdant on business needs.