Function
IoTWe’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
MES Application manager - location in Poland / Europe - with below job description.
At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
We seek for a “ MES Application Manager ” who will be able to demonstrate knowledge with below details:
Your responsibilities
Business Proximity
Maintain relationship with multiple factories (quality / operations / production managers) and key users aligning on drivers and objectives
Review with key-users+ 1x/2x a week
Manufacturing community build up
Provide trainings and knowledge transfer on deployed system capabilities to the key-users and end-users and feedback channeling to the application management team
Inform and explain on the new features coming
Audit the applications usage and drive business to fully utilize the systems
Analyze incoming business requests translating into product feature enhancements requirements
Identify new opportunities for services deployments
Leveraging the business relationship in usage of the Globally available functionalities
Applications Operations Management
Manage the entire lifecycle of incidents & change request from gathering the requirement unit testing, deployment & hypercare ensuring service delivery according to the SLA
Ensure applications availability, performance, and setup (password / users / routings / install base / etc.)
Ensure technical documentation availability and accuracy for the application(s) in scope
Collaborate with Infrastructure team to identify / mitigate vulnerabilities & develop remediation strategies to minimize potential adverse impacts (e.g.: Patching) vulnerabilities
Support the CDC with the Vulnerability Management Service to ensure timely and accurate identification and mitigation of potential threads
Propose and deliver actions required to improve the overall quality of the service
Maintain the proper SNOW and CMDB setup for apps in scope
Maintain a relationship with the applications vendor’s developers dedicated for a given region/site
Implement Change Requests to managed systems
On-site Presence
Audit, analyze and challenge MES/ECS business process configurations and their mappings into the factories manufacturing processes
Together with factory mgmt. team: guide, implement, test and deploy configuration changes
Survey and gather in person feedback on the applications performance and issues
On site support for new project and major system upgrades go-lives during the factory acceptance testing and hypercare period
Support in complex implementations of processes digitalization e.g. quality, labor management (with local language translations support)
Your background
Seniority with +5 years of experience within IS & Operations
Understanding of discreet manufacturing processes (knowledge of Hitachi Energy TR/HV is welcome)
Understanding of software solutions in the area of MoM/MES (knowledge on MES/ECS is welcome)
Understanding of SAP (PP/PS module, Production Order management)
Thorough knowledge of IT service management concepts (ITIL).
Systematic approach, business mindset, good articulation skills
Fluent English language, written and spoken
Estimated 30% travel
We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.