As the face of the hotel during the night, you will be the first and last point of contact for our guests. You provide warm, professional, and personal service, whether you are checking guests in or out, offering insider tips about Amsterdam, or assisting with special requests. You will also play a key role in informing guests about our ALL Accor Live Limitless loyalty program, and have the skills to turn any issue into a positive experience.
At Mercure, we give you the freedom to be yourself because when you are at your best, so is the service you deliver. Oh and don’t worry, you won’t be working alone: during your shift, you will always have a colleague by your side for support and teamwork.
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