SAP Project Systems (PS) Support
Monitor and manage SAP error handling workflows from system inbox
Perform root cause analysis and resolve issues in SAP / PM tools or via coordination with relevant teams
Support integration between PM tools, middleware, and SAP ensuring smooth data flow
Execute month-end support activities including hours integration checks, discrepancy resolution, and missing data handling
Perform database validation (SQL-based) to identify and resolve integration issues
Handle invoice transfer issues and work package validations in SAP
Maintain error logs/documentation and contribute to knowledge base
2. Technical Upgrade (TU) & Testing Support
o Execute business process test scenarios during SAP technical upgrades
o Setup and manage test chains and test data for end-to-end validation
o Support user access and authorization setup for testing activities
o Provide extended support during TU cycles (high-demand periods) to ensure business continuity
3. Component Business / Data & Coordination Support
o Support data validation, data cleansing coordination, and issue tracking across business processes
o Coordinate with business key users and stakeholders for requirement clarification and issue resolution
o Participate in regular governance and coordination meetings and provide status updates
o Track activities using structured tools (trackers, Kanban, reporting dashboards)
o Ensure transparency, reporting, and adherence to defined processes
o Collaborate across SAP teams, PM tool teams, and business stakeholders for end-to-end support
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