We are looking for an experienced Conference Events Sales Executive to join our team at Novotel Barossa Valley Resort. This role is a full time position. Under the guidance of the Director of Sales & Marketing, you will be responsible for the below.
- Respond proactively to sales opportunities to effectively manage leads.
- Handle incoming event leads professionally through all channels e.g. phone, email, website.
- Monitor competitors within region and provide recommendations on changes to current sell strategies.
- Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
- Coordinate and host familiarisation and site inspection activity including follow-up.
- Drive sales to ensure conversion targets are achieved and monitor success on a monthly basis.
- Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
- Prepare and deliver event handover to Conference & Event Coordinators and ensure accuracy of information and effectively communicate handover to clients.
- Ensure success in delivering customer events in order to ensure client satisfaction and repeat business through clear communication during event handover.
- Assist in developing sales strategies for the conference segment and implement and monitor effectiveness of same.
- Develop and maintain a relationship with specific conference and incentive companies / PCO’s to ensure hotel secures new business.
- Have a complete understanding of the Hotel’s sales vision, its products, services, and rate structure to fulfil business objectives.
- Maintain existing customer base to ensure their business is retained by building and developing relationships.
- Ensure penetration of existing accounts to establish greater awareness of hotel and group products/series to maximise sales opportunities.
- Develop and implement a plan to follow up on prospective business.
- Represent hotel at relevant trade events acting as ambassador for hotel.
- Adhere to Hotel’s rate structure with variations approved by the Conference & Events Sales Manager.