Job Summary
The Accounts Receivable & Income Auditor is responsible for managing customer accounts, ensuring timely collection of outstanding receivables, and verifying the accuracy and completeness of daily revenue transactions. This role ensures that all income is properly recorded, reconciled, and reported in accordance with company policies, accounting standards, and internal controls.
Key Responsibilities
Accounts Receivable
- Maintain and monitor customer accounts to ensure timely collection of outstanding balances.
- Prepare and issue invoices, account statements, and credit notes.
- Follow up with customers regarding overdue payments and resolve billing discrepancies.
- Reconcile customer accounts and investigate payment differences.
- Record receipts and allocate payments accurately in the accounting system.
- Prepare aging reports and recommend actions for overdue accounts.
- Coordinate with the Sales, Front Office, and Finance departments to resolve account-related issues.
- Ensure compliance with company credit policies and procedures.
Income Audit
- Audit daily revenue generated from all operational departments.
- Verify the accuracy of sales, cash, credit card, bank transfers, and other payment transactions.
- Reconcile daily revenue reports with the Property Management System (PMS), Point of Sale (POS), and accounting system.
- Review discounts, voids, refunds, complimentary transactions, and adjustments to ensure proper authorization.
- Prepare daily revenue and income audit reports for management.
- Investigate and report revenue discrepancies or irregularities.
- Ensure all revenues are correctly posted to the appropriate accounts.
- Support month-end closing and financial reporting activities.