To successfully set and prepare banquet floor for meetings and functions as specified by
event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient
manner.
- To be hospitable, friendly, welcoming and converse with guests
- Serving and clearing plated banquet events (tray service)
- Serving and clearing buffet banquet events
- Serving and clearing reception banquet events
- All tables must be setup according to Fairmont standards or as directed by Leadership
- Complete opening and closing duties as assigned
- Be aware of all hotel areas & outlets to be credible when responding to guests’
- requests,
- Maintain good eye contact and personal service when interacting with all guests
- To be knowledgeable of the menu, dietaries, wine & beverages before service begins
- Conduct themselves within all policies set forth by the department and the Hotel
- To have knowledge of all tasks and the methods of service of all banquet setups
- Understand and carry out the servicing of all banquet event orders
- Arrive on duty on time with proper attire and prepared for shift
- Participate in maintaining a clean and well-kept working environment
- Conduct yourself in an orderly and respectful manner at all times,
- Assist in facilitating all guest requests promptly
- Ensure all allergies are safely catered for with an alternative that meets guest needs
- Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
- Adhere to alcohol handling procedures and policies ensuring responsible alcohol service
- Will work weekends, holidays and shift work as scheduled
- Any other tasks as assigned