What your workday looks like …
- You take overall responsibility for our Events & Groups department and, together with your team, ensure the smooth execution of all events. At the same time, you keep a close eye on budgets, KPIs, and commercial objectives.
- You are responsible for the planning, coordination, and management of events, seminars, internal functions, and customer partnership projects.
- You work closely with our internal Food & Beverage (F&B) departments, overseeing every stage of an event—from cost calculations and planning through to final billing.
- Together with our Sales Manager, Mario, you manage our key accounts, build long-term client relationships, and actively contribute to new business development and customer acquisition.
- Following each event, you independently implement improvement measures and handle customer complaints professionally to ensure continuous service excellence.
- You stay organized and keep a cool head, even when every event space in the hotel is fully booked and everything is happening at once.
- As a brand ambassador for 25hours Hotels, you build strong relationships with our clients and ensure that every event becomes an unforgettable experience.