Job Description Summary
The Laboratory Manager is responsible for overseeing daily operations of the clinical laboratory, ensuring high-quality testing, regulatory compliance, and efficient workflow. This role requires a certified Medical Laboratory Scientist (MLS) with at least five years of generalist or a certified Medical Lab Technician (MLT) with at least 10 years of experience and a strong foundation in clinical laboratory science. The Manager provides administrative and technical guidance, supports staff development, and collaborates with leadership to maintain excellence in laboratory services.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
RegularCost Center
CC000866 COL - Lab (DMC)Pay Rate Type
SalaryPay Grade
Health-31Scheduled Weekly Hours
40Work Shift
Job Description
Job Duties:
Operational Oversight:
-Managedaily laboratory operations across all testing areas (e.g., Chemistry, Hematology, Microbiology, Blood Bank).
-Supports coordinationofstaffing schedules, workload distribution, and shift coverage.
- Monitors and reportturnaround times, test volumes, and workflow efficiencyto the lab director and associated administrators.
- Ensure compliance with CLIA, CAP, OSHA, and other regulatory standards.
Technical Leadership:
- Provide technical support and troubleshooting for high-complexity testing.
-Supportstechnical specialists in the reviewandvalidation oftest results for accuracy and clinical relevance.
-Orchestratesimplementation and validation of new instruments and methodologies, collaborating with vendors and projectmanagersasrequired.
-Ensuresnewandupdatedstandard operating procedures (SOPs)areimplemented and readily accessible for Care Team Member use.
Quality & Compliance:
- Oversee quality control and quality assurance activitiesfor designated laboratories.
-Organizesand engages ininternal audits,proficiencytesting, and inspection readiness.
- Ensure proper documentation of maintenance, calibration, and QC logs.
Responsible for monthly reporting of quality metrics to the division laboratory director and division quality coordinator.
Personnel Management:
- Supervise and mentor laboratory staff, including onboarding and training.
- Conduct performance evaluations and competency assessments.
- Foster a collaborative and professional work environment.
-Develops aligned professional development activities to current workforce and department needs and initiatives.
- Responsible for the hiringand human resource managementof all laboratory personnelassociated with the designated laboratory.
Communication & Collaboration:
- Serve as a liaison between laboratory staff, management, and clinical teams.
-Participatein interdisciplinary meetings and contribute to patient care planning.
- Communicate effectively with providersregardingtest results and laboratory capabilities.
Qualifications:
Education:
-Bachelor of Science (BS) degree in Clinical Laboratory Science from a NAACLSaccredited programor Bachelor of Science in a Biological or PhysicalSciencemeeting CLIA Federalrequirements for Technical Consultant.
Preferred Education: MBA, MHA, orapplicablegraduatedegreesupportingdepartmentoperations.
Certification:
- ASCP Board of Certification (BOC)or American Medical Technologist (AMT)as a Medical Laboratory Scientist (MLS)or Medical Laboratory Technician(MLT).If MLTcertified, MLS certification must be obtained within 6 months of hire.
Experience:
- Minimum of 5 years of experience as a generalist in a clinical laboratory setting.
Minimum of 3yearsofexperiencein oversight of laboratory quality and regulatory compliance
- Prior leadership or supervisory experience preferred.
Knowledge, Skills, and Abilities:
- Comprehensive knowledge of clinical laboratory procedures and instrumentation, including regulatory oversight of all operations.
- Strong leadership, organizational, and problem-solving skills.
-Proficiencywith Laboratory Information Systems (LIS) and electronic health records (EHR).
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a dynamic healthcare environment.
-Ability to lead CAP survey readiness initiatives
Physical Requirements
1. Mobility & Movement
Ability tostand or walk