M&E Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Function:

Responsible for leading the M&E team to deliver high level of Property Management services for a mixed development. 

Key Responsibilities:

M&E Systems

• Responsible for the overall day-to-day maintenance and operations of M&E systems including Electrical Installation, ACMV system, Lighting, Generator Sets, AV System, Fire Protection System, Elevators & Escalators, Telecommunication, Kitchen Exhaust System, Grease Interceptor system, Wi-fi System, etc.
• Monitor and maintain the efficient and safe operation of all M&E & related systems to ensure smooth operations.
• Ensure all systems operate in accordance with the system design and operation intent.
• Develop and monitor preventive and comprehensive maintenance plan for the systems.
• Plan and procure parts & maintenance services within set budget.
• Coordinate and supervise maintenance activities to ensure contractors / vendors and technicians complete all repair and maintenance work within the required timelines and standards.
• Carry out ad-hoc project works to enhance the M&E and related systems.
• Review and approve tenant fit-out applications.
• Prepare Expense Approvals and Proposal Papers for client’s approval.
• Manage the delivery of excellent customer services consistent with the required service standards.
• Forecast, plan and prepare budget and monitor expenditure within the approved budget.
• Liaise with and ensure professional management of tenants, business partners, government agencies, vendors/ suppliers.
• Member of CERT Team.
• Prepare and submit monthly reports.
• Lead and supervise the M&E team to achieve set KPIs.
• Assist in tender process, such as prepare tender specifications, conduct site show round and do tender clarification.
• Work closely with other departments to deliver the above duties.

Sustainability

• To monitor utilities consumption and reading of building equipment and fittings for irregular consumption and take corrective measure if necessary.
• Prepare quarterly sustainability report with trending and analysis.
• Ensure Green Mark compliance and work closely with Green Mark consultant.
• Drives sustainability initiatives.

Emergency

• To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.

Reporting & Budgeting

• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge. 
• Manage all accounts payable for the property, including collection, and approval of invoices.
• Respond to problems and concerns and ensures compliance with rules and regulations.

Performance Indicators:

·      Successful completion of scheduled activities.

·      Achieve KPIs.

·      Achieve target deliverables for business plans, monthly reports and budgets.

·      Attain best value for money outcomes on service contracts and facilities cost services.

·      Ensure that a high level of professionalism and customer service are always maintained.

·      Ability to work under pressure and meet set timelines.

·      Client and tenant’s customer satisfaction.

·      Meet standards and audit requirements.

Knowledge/Experience:

·    Degree in Mechanical/ Electrical Engineering or its equivalent with at least 3-5 years of experience; or

·    Diploma in Building Services/ Mechanical/ Electrical or its equivalent with at least 5-8 years of experience.

·    Relevant experience in managing high rise commercial buildings or mixed developments.

·    Knowledge of operation, maintenance, fit out practices and related local ordinances.

·    Experience in formulating and implementing maintenance policies and procedures, project management for capital works.

·    Independent with integrity, innovative, proactive and resourceful.

·    Good organization, problem solving and communication (verbal and written) skills.

·    Managerial experience is essential and ability to work under pressure.

·    Good interpersonal skills with team player qualities to manage both internal and external stakeholders.

Attributes/Behaviours:

·    Pro-active and achievement orientated.

·    Flexible.

·    Team player.

·    Practical approach with a “can do” attitude.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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