Summary: The Accounts Receivable Officer is responsible for collecting outstanding debts, manage customer accounts, process payments and support month-end activities.
- Manage debt collection, aged debtor portfolios and effective collection strategies.
- Reconcile accounts, process payments and resolve customer account discrepancies.
- Build strong customer and stakeholder relationships while delivering responsive service.
We are seeking a proactive and detail-oriented Accounts Receivable Officer to join our Finance Shared Services team. You will manage debt collection activities, customer accounts and reconciliations, while building strong relationships with internal stakeholders and customers.
This is a great opportunity to apply your credit control and collections expertise, including developing effective collection strategies and reducing aged debtor portfolios. The position supports the accurate processing, reconciliation and maintenance of accounts receivable records.
Key Responsibilities:
- Manage customer ledgers, outstanding debts and aged debtor portfolios for allocated business units.
- Contact customers daily to pursue overdue payments and negotiate collection outcomes.
- Develop and implement collection strategies to reduce aged debt and meet cash collection targets.
- Prepare and maintain daily AR ageing reports, account comments and management reporting.
- Process and allocate bank deposits, credit card payments and new customer account set-ups.
- Reconcile accounts, investigate unallocated payments and resolve discrepancies promptly.
- Research and action unpaid invoices, credit memos and other account queries.
- Manage shared inboxes, incoming calls and customer, branch and sales enquiries.
- Maintain accurate financial records, provide account documentation and support audits.
- Assist with month-end close, system testing, continuous improvement and compliance requirements.
What We’re Looking For
- Minimum two years’ experience in Accounts Receivable, Credit Control, Collections or Finance Administration.
- Proven experience managing aged debtor portfolios and implementing effective collection strategies.
- Sound knowledge of credit control, collections procedures, account reconciliations and ethical credit practices.
- Strong reconciliation and financial analysis skills, with the ability to identify and resolve account issues.
- Certificate IV or Diploma in Accounts Receivable is desired.
- Intermediate to advanced Microsoft Office skills, particularly Excel and Outlook, with the ability to learn new systems.
- Exceptional customer service, negotiation and stakeholder relationship-management skills.
- Excellent written and verbal communication skills, including confidence engaging senior stakeholders and clients.
- Highly organised and accurate, with the ability to manage competing priorities, meet deadlines and work calmly under pressure.
- A proactive, professional and resilient team player with high integrity, accountability and a “happy to help” approach.
- The role requires strong debt-collection knowledge, advanced spreadsheet capability, financial-systems experience, accurate data handling, confidentiality and effective stakeholder communication.
Why us?
• Unlimited access to webinars, training events and courses; we promote a culture of continuous learning and assisting you to reach your full potentials.
• Recognition programs and incentives for your performance
• Excellent work environment and team culture
• Access to attractive retail discount and earn cashback.
• 1 paid Volunteer Leave Day per calendar year
• Parental leave top-up allowance
• Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services.
About Us
Motion Australia is the leader in the distribution of Bearings, Power Transmission, Driveshafts, Hose & Fittings, services and repairs, and industrial supplies to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 70 plus strategically located Branches around Australia.
Motion is part of a Global family with operations across Australia, New Zealand, Indonesia, Singapore, North America and Europe.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.