Reporting to the Treatment Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Perform massage while maintaining the clients comfort at all times
- Perform 45, 60, 90 and 120 minute massages as required
- Must be available to work evenings, weekends, and Holidays
- Ensure individualized guest service through acknowledging and responding to their needs and expectation
- Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order
- Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Create retail recommendation baskets and personalized cards
- Other duties as assigned