AECOM is seeking a Control Room Data Analyst - Auditor to support a 24/7/365 traffic operations program in Omaha, Nebraska.
This position will be responsible for collecting and analyzing data from a variety of sources to measure programming and individual performance, as well as providing useful insights and reporting to drive continuous program improvements.
Scope of Work:
This position will report to the Program Manager with direct interaction with staff. The role of this position will be to accomplish, on a routine basis, the following responsibilities:
- Performance measurement, research, data collection and analysis, reporting.
- Preparation of weekly, quarterly, annual, and ad-hoc performance measure reports.
- Tracking and reporting of program and individual performance.
- Programming and/or coordination of enhancements to all in-house developed databases and reports.
- Develop and oversee data collection methods.
- Preparation of the monthly program progress report.
- Presentation of performance and mobility statistics to stakeholders.
- Research best performance measurement practices at other TMCs across the world and incorporate findings.
- Maintain and administer the operator certification program.
- Additional responsibilities as assigned by the Program Manager.
- Readily assume duties of Control Room Operator when needed to fill staffing shortages.
Work Conditions:
- Office environment.
- Often working independently.
- Deadline oriented.
- Employee-to-employee interaction and fact finding.
- May occasionally be asked to work evenings/weekends for special data collection projects.