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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Director of Engineering Operations & MES (부장 이상)

POSITION GOALS

• To provide comprehensive engineering management support for South Korea accounts.

• Oversee the engineering compliance

• Drive continuous improvement for whole South Korea M&E system liability and stability, with focus on systematic problem analysis and solving.

• Training materials development and training delivery for engineering related topics if necessary.

• Oversee mobile technical services in South Korea as people manager.

• Build up and manage JLL EO community to develop engineering knowledge center and ensure the good practice sharing among accounts.

DUTIES & RESPONSIBILITIES

This position must have an overall picture on the development of IFM engineering. He/she should be self-motivated and open-minded for changes. As a team player, he/she must have a good collaboration with different functions.  

JLL Internal Audit Management

• Take SME role for JLL internal audit program (JCAP) and conduct audits assigned by global team

• Support account teams to complete improvement actions from audit if need

• Launch best practice sharing/cookbook

Incident & Risk Management

• Support account team for incident reporting and investigation in CMO

• Develop incident case sharing/lesson learn

• Facilitate and supervise accounts for risk registration

• Plan regular visit for critical sites to identify potential risks or statutory non-conformance

EO Community Activities

• Organize monthly community meeting

• Fully utilize community SMEs’ expertise for engineering knowledge sharing

Annual EO Event Support

• Support Annual CEM month or global engineering week activities

• Support other engineering projects/initiatives launched by global/APAC EO

Adhoc Operations Support

• Support operations for consultancy services if necessary

• Support operations to identify systemic risks and problems and provide expert’s suggestion/advice

Staff M&E Training

• Develop annual engineering training calendar

• Lead or facilitate engineering related trainings to all on site staff

Solution Design (SD) & Transition Support

• Support SD for RFI/RFP from engineering perspective, including equipment list review, PPM design, cost model development for hard service, etc.

• Support SD/transition to carry out due diligence across South Korea

Mobile Technical Service (MTS) business

• Lead MTS business growth

• Manage MTS team

• Take ownership for MTS P&L

Other Engineering Supports

• Provide Q&A support for account team with regards to engineering rules & regulations, engineering advices, etc.

• Other ad hoc engineering works assigned by North Asia EO Head

KEY PERFORMANCE MEASURES

• Training completion rate per plan

• Other systematic EO work delivery per plan

• Stakeholders’ satisfaction on engineering support:
  - Operations/accounts feedback
  - SD/transition feedback

GENERAL REQUIREMENTS

• A university degree or professional qualification in mechanical & electrical engineering management

• Over 5 years practical experience in facility engineering management

• Logic thinking and good presentation skills

• Strong sense of responsibility & result-driven

• Good time management and balance among different departments

• Ability to think laterally and deliver innovative solutions

• Strong leadership and communication skills

• Good at Microsoft office, eg. Excel, Powerpoint, etc.

• Good command of spoken and written English

• Lean Six Sigma Green Belt or above is a preference (not must)

Location:

On-site –Seoul, Korea, Republic of

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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